Basic
Topic-Level Outline
Days: 1
Prerequisites: Prerequisite or equivalent experience
Unit 1: Getting started
Topic A: The program window
A-1: Exploring the Outlook window
A-2: Examining the Folder pane
A-3: Accessing folders
A-4: Navigating tabs
A-5: Using the Reading pane
Topic B: Outlook Today
B-1: Accessing folders from Outlook Today
B-2: Customizing Outlook Today
Unit 2: Email basics
Topic A: Reading messages
A-1: Exploring the Inbox
A-2: Previewing and reading a message
Topic B: Creating and sending messages
B-1: Creating and sending a message
B-2: Working with automation features
B-3: Formatting a message
B-4: Checking a message’s spelling
B-5: Pasting content from an Office document
Topic C: Working with messages
C-1: Replying to a message
C-2: Forwarding a message
C-3: Inserting a hyperlink
C-4: Deleting and restoring a message
Topic D: Handling attachments
D-1: Sending and forwarding attachments
D-2: Inserting, attaching, and compressing images
D-3: Previewing and saving an attachment
Topic E : Printing messages and attachments
E-1: Printing messages and attachments
Unit 3: Email management
Topic A: Setting message options
A-1: Defining delivery options
A-2: Specifying a delayed email delivery
A-3: Specifying an email reply address
A-4: Using delivery and read receipts
A-5: Flagging an email message
A-6: Using the Reminders window
Topic B: Organizing the Inbox folder
B-1: Changing views
B-2: Arranging, sorting, and filtering messages
B-3: Using Instant Search
Topic C : Managing junk email
C-1: Exploring junk email management features
Unit 4: Contacts
Topic A: Working with contacts
A-1: Exploring and adding contacts
A-2: Modifying and deleting contacts
A-3: Attaching items to a contact
A-4: Adding a contact from the same company
A-5: Forwarding and saving contacts
A-6: Viewing your contacts
A-7: Editing an electronic business card
A-8: Printing contacts
Topic B: Address books
B-1: Viewing address books
B-2: Importing contact data from Excel
Topic C: Using contact groups
C-1: Creating and using a contact group
C-2: Modifying a contact group
C-3: Forwarding a contact group
C-4: Adding contact group notes
C-5: Deleting a contact group
Unit 5 : Tasks
Topic A: Working with tasks
A-1: Exploring the Tasks folder and the To-Do bar
A-2: Creating and deleting tasks
A-3: Editing a task
A-4: Adding a recurring task
A-5: Viewing tasks
A-6: Marking a task as completed
Topic B: Managing tasks
B-1: Assigning a task
B-2: Accepting and declining a task request
B-3: Sending a task status report
B-4: Tracking an assigned task
B-5: Setting task options
B-6: Printing tasks
Unit 6: Appointments and events
Topic A: Creating and sending appointments
A-1: Setting up an appointment
A-2: Adding a recurring appointment
A-3: Creating an appointment from an email message
Topic B: Modifying appointments
B-1: Editing an appointment’s text
B-2: Modifying a recurring appointment
B-3: Deleting and restoring an appointment
Topic C: Working with events
C-1: Adding an event
C-2: Adding an annual event
Topic D: Using Calendar Views
D-1: Exploring Calendar views
D-2: Setting Calendar options
D-3: Displaying multiple time zones
D-4: Adding holidays to the Calendar
D-5: Printing a Calendar
Unit 7: Meeting requests and responses
Topic A: Scheduling meetings
A-1: Creating and sending a meeting request
A-2: Reading and accepting a meeting request
A-3: Displaying and hiding calendars
A-4: Scheduling a meeting
A-5: Declining a meeting request
A-6: Adding a recurring meeting
A-7: Proposing a new time for a meeting
A-8: Modifying a meeting
Topic B: Managing meetings
B-1: Reserving resources in a meeting request
B-2: Reviewing meeting responses
B-3: Adding meeting attendees
B-4: Contacting meeting attendees
B-5: Canceling a meeting